Privacy Policy

Introduction

At Lotus365, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. We understand the importance of your privacy and strive to ensure that your personal data is handled securely.

Information We Collect

We collect different types of information to provide and improve our services:
  1. Personal Information:
    • When you create an account, we may ask for your name, email address, phone number, date of birth, and payment details. This information helps us verify your identity and process your transactions.
  2. Usage Data:
    • We collect data about how you use our website and services. This may include your IP address, browser type, pages visited, and the time spent on those pages. This information helps us understand user behavior and improve our platform.
  3. Cookies and Tracking Technologies:
    • We use cookies and similar technologies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences and recognize you on future visits.

How We Use Your Information

Your information is used for various purposes, including:
  • Account Management: To create and manage your account.
  • Transaction Processing: To process your deposits, withdrawals, and bets.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Marketing: To send you promotional materials and updates if you have opted in to receive them.
  • Improvement of Services: To analyze usage data and improve our website and services.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following situations:
  • Service Providers: We may share your data with third-party service providers who assist us in operating our website and providing services. These providers are required to keep your information confidential.
  • Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our rights and those of others.

Data Security

We take the security of your personal information seriously. We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: If your information is inaccurate or incomplete, you can request to correct it.
  • Deletion: You can request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of marketing communications at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a notice on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@lotus365.com. We are here to help!